He answered all our questions (and we had plenty). We will never forget Alex, he is now considered our friend. I can't imaging going through the process without him.
They were very knowledgeable and provided help with things that we did not think about being new home buyers. Alex was even very supportive when we dropped out of our first contract because of conflicts with the builder. He and Kerron got right back to work and we were under contract on our new home soon after. They never seemed to be chasing commission, which was very comforting.
After the first meeting we agreed it was not time to sell. Two years later we were in a better situation and Alex was just as professional and helpful as the first time we met! He was on time to every meeting, available to answer all of my questions and very knowledgeable. Kerron, his wife, also assisted in the selling of our house. She gave great advice on staging the house and if Alex wasn't available at the time she took right over with no issue. Alex and Kerron work well as a team. They are honest with you about money, and what you need to do to sell your house. I will and have recommended to any one I know looking to sell their house! I have absolutely no complaints and can see why they are Dave Ramsey ELP's!
He kept us in the know during all phases of the process. Even when we tried to get renters out of the property, he through away trash to get the home ready to show.
As a first time home buyer, I was daunted by the process, but Alex made sure that I had a good understanding of everything during every step. He is courteous, responds to questions in a timely manner, and is flexible when meeting to look at potential homes. This flexibility was crucial, because my work schedule varies. there was never a point in my home buying experience where I felt that Alex was only in this business to get a check from me at the end. As he said several times, he's in this business to help people. And his mannerisms and sincerity definitely show that he is telling the truth. If you're thinking about buying a home, I 1,000% recommend Alex as your realtor!!
I had several other agents who had this listing for several years who made no real effort to sell my land, but Kerron and Alex treated this listing like it was a million dollar listing. This team is nothing short of amazing!
He was also very helpful with the process and terminology so that we could understand what, when, how, and why things were happening. This can be a very stressful time for a lot of people so, saying this it seemed everything went very smoothly. Thanks Alex for a great experience and hopefully a long term friendship.
I couldn't imagine our home buying experience being any better.
He is instantly accessible and very knowledgeable with each step in the process of the sale. Our house sold on the 2nd day listed and would have closed within a few weeks but we ran into some issues with title from previous seller and needed that seller's son to sign a release. He was in Japan and Alex found him, got him the form, he emailed it back and we were set to close. Alex could not have made this process any more comfortable for us. I am very pleased with the whole transaction, from beginning to end.
Would use Alex again and HIGHLY RECOMMEND. THE EPITOME OF PROFESSIONAL SERVICE AND BROKER!! True team. Knowledgeable, professional, timely and a deal maker.